Privacy Policy
Last updated: August 10, 2026
Welcome to Moonline Travel Travel. Your privacy is important to us, and we are committed to protecting the personal information you share while using our website and travel consultation services.
This Privacy Policy explains how Moonline Travel Travel collects, uses, stores, and protects your information when you access our website or interact with our services. By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
Personal Information
- • Full name
- • Email address
- • Phone number
- • Billing address
- • Payment information
- • Passport or travel-related details (when required for bookings)
Non-Personal Information
- • IP address
- • Browser type and device information
- • Operating system
- • Website usage behavior
- • Cookies and tracking data
2. How We Use Your Information
- • To process and manage travel consultations and bookings
- • To provide customer support and travel assistance
- • To send confirmation emails, itinerary updates, and notifications
- • To improve website functionality and user experience
- • To prevent fraud, unauthorized access, or misuse of our services
- • To comply with legal obligations
- • To send promotional offers or marketing communications (only with your consent)
3. Third-Party Services
Moonline Travel Travel acts as a travel service facilitator and may work with third-party providers including airlines, hotels, travel agencies, payment processors, and other travel suppliers. When you book through our website, certain information may be shared with these third parties solely for the purpose of completing and managing your reservation.
We are not responsible for the privacy practices of third-party providers. We encourage you to review their privacy policies separately.
4. Cookies and Tracking Technologies
Our website may use cookies, analytics tools, and similar technologies to:
- • Improve website performance
- • Remember user preferences
- • Analyze website traffic and usage patterns
- • Personalize your experience
- • Support marketing and advertising activities
You may disable cookies through your browser settings; however, some website features may not function properly.
5. Payment Security
We use secure payment gateways and industry-standard security measures to help protect your payment information during transactions. We do not intentionally store sensitive card details such as CVV numbers on our servers unless required by authorized payment processing systems.
While we take reasonable precautions, no online transmission or storage system can be guaranteed as completely secure.
6. Data Protection and Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, loss, theft, misuse, alteration, or disclosure. Access to personal information is limited to authorized personnel and trusted service providers who require it for legitimate business purposes.
7. Marketing Communications
We may send promotional emails or travel offers to users who provide their contact information. You may opt out of marketing communications at any time by:
- • Clicking the unsubscribe link in emails
- • Contacting our support team at 1-800-569-9726 or support@tourarchitects.com
Service-related notifications related to your bookings or consultations may still be sent even if you opt out of marketing communications.
8. Children's Privacy
Moonline Travel Travel services are intended for individuals who are at least 18 years old and legally capable of entering into binding agreements. We do not knowingly collect personal information from children under the age of 13.
9. Retention of Information
We may retain personal information for as long as necessary to:
- • Fulfill consultation and service obligations
- • Comply with legal and regulatory requirements
- • Resolve disputes
- • Enforce agreements and policies
10. User Responsibilities
Users are responsible for ensuring that the information provided to Moonline Travel Travel is accurate, complete, and up to date. You are also responsible for protecting your account credentials and maintaining the confidentiality of your login information.
11. External Links
Our website may contain links to third-party websites for your convenience. Moonline Travel Travel is not responsible for the content, privacy policies, or practices of external websites.
12. Changes to This Privacy Policy
Moonline Travel Travel reserves the right to update or modify this Privacy Policy at any time without prior notice. Any updates will be posted on this page with the revised effective date. Continued use of the website after changes constitutes acceptance of the updated policy.
13. Contact Information
If you have any questions or concerns about this Privacy Policy or your personal information, please contact us:
Moonline Travel Travel
Operated by Ace Tours and Services LLC
2809 Spring Forest Road, Suite 201
Raleigh, NC 27616
Toll-Free: 1-800-569-9726
Email: support@tourarchitects.com
14. Consent
By accessing and using Moonline Travel Travel, you acknowledge that you have read, understood, and agreed to this Privacy Policy and our Terms & Conditions.